For security reasons, daily limits are $400 for ATM/cash and $1,500 for purchases

Increasing the limits increases your risk if someone fraudulently accesses your account, but you can increase your limits temporarily by calling (214) 413-5588 and pressing 0.

Call us at (855) 726-4885

Call us at (214) 413-5588 and press 0 or go to our Dallas branch and request one. We can make it for you while you wait or mail it to you the same day. There is a $5.00 replacement fee, unless you are getting a new card due to fraud on your account.

If you have our SecurLOCK app, immediately go in and disable your card. If not, please call (888) 263-3370.

Please call us at (214) 413-5588, press 0 and we will help you get a review started right away.

No, go to the LibertyOne Mobile App and select the Mobile Deposit feature.

No, all checks are reviewed just like they would be if you brought it to one of our branches. Any checks deposited after 3:00 p.m. central time may be available the next business day.

Please sign your name on the back of the check and write "For Mobile Deposit Only LibertyOne CU" below your signature.

$20,000 daily, weekly, and monthly

At this time, deposits to your LibertyOne account are not available at any ATM machines.

Cash deposits can be made by visiting one of our three branches. We recommend this as a last resort, but you can make a cash deposit using our Night Drop at our Arlington branch.

Check deposits can be made using the Mobile Deposit feature in our Mobile App, by mail, or you can visit one of our three branches. You may also use the Arlington branch Night Drop.

The easiest way is to use our Mobile App or The Vault, our Online Banking system, or call (214) 413-5588 and press 1 to use our Telephone Teller or press 0 and ask one of our Call Center Representatives.

You can change it online inside The Vault, our Online Banking system, inside the LibertyOne App or you can complete the “Change of Address” form on the bottom of our website under “Forms and Disclosures,” sign it and email, fax, mail, or bring it into us.

Click the “Forgot Password” link inside The Vault on our home page or call us at (214) 413-5588 and press 0.

Please contact us any time after your loan is paid off. We hold the title until you request it and then we mail it to you. This helps avoid having to file for lost titles, which can be time-consuming.

Your 5-Star status is determined based on the number of qualifying products at the time you apply for the loan. You are not able to increase it at the time of application. Note that inactive checking accounts and credit cards will be closed and will reduce your 5-Star status.

The Base Loan Rate is the rate for a member with tier 1 credit (700 & above) and no 5-Star discounts. Rates increase based on lower credit scores and decrease based on 5-Star discounts.

Credit unions, banks and other finance companies who make loans with cars as collateral, typically have a maximum $500 deductible. The main reason for this is that until the car loan is paid off, the car is technically owned by the lender. Many times when borrowers have $1,000 deductibles or higher, when there is damage to the vehicle, they choose not to fix it because they don't have the $1,000 or don't want to pay that much out of their pocket. There have been many studies done on this and it is a very common practice. When this is done, the value of the car, which is collateral for the loan, goes down. In addition, if not fixed, the car may eventually become something the borrower doesn't want to keep or may become undriveable. If the car is voluntarily surrendered to the lender or if the lender has to repossess the vehicle, it is likely the lender will lose money when trying to sell it. When this happens, the borrower is responsible for the remaining balance after the sale but many times they do not pay it, leaving the lender to pass along those costs to the rest of their borrowers with higher rates, fees, etc.

The best, safest, and easiest way is to have a LibertyOne checking account and set up an automatic transfer while in Online Banking or our Mobile App. You can also contact us and ask us to set up the transfer for you. This option is not available for credit card and Member Home Loan payments.

For all other types of loan payments, go to our home page and select “Make Online Payments.”

If the payment is requested by 8:00 p.m. central time, it will be posted the next business day. If it is requested after 8:00 p.m. central time, it will be posted the 2nd business day. Payments made on Saturday or Sunday will post on Tuesday.